833-256-7525

Free 2DAY US Shipping w/$69 Purchase

Shipping & Returns

SHIPPING POLICY
  • Free 2 Day US Shipping (w/$69 purchase)

RETURN POLICY
  • 45 Day Returns
  • Receive Return Labels by email ($6.95 will be deducted from your refund) or simply ship it back yourself to get a complete refund (minus any shipping charges you may have paid)

 IMPORTANT DETAILS

  • Items must be sent back within 45 days from the purchase date. Holiday periods (11/1 - 1/1), this period is extended to 60 days
  • Items should be unworn and include all original tags
  • All packaging including the original box should be included
  • You'll have the option to print a prepaid return-shipping label (not available on items marked FINAL SALE) or ship the item(s) yourself
  • Refunds are applied via the original payment method within 5 business days of receipt at our warehouse
  • Unfortunately, we cannot reimburse any expedited shipping fees added to your original order
  • Credits can take an additional 2 – 10 business days to post to your account, depending on your credit card company

 

GETTING STARTED

  • Send us an email to service@bjorkclogs.com with your name and order number, or simply call us at 844-655-4477 (M-F 8:30-5:30 CST)
  • We offer return labels by email ($6.95 will be deducted for using this option)

 

Done – We'll Take It from Here!

  • We'll email you a confirmation once your returned item is received
  • We'll give you a refund (minus a $6.95 return shipping label in case you use our pre-paid label)

 

Can we help? 

Give us a call at 1-844-655-4477 or email us at service@bjorkclogs.com

 

Additional FAQ

Will I be refunded for shipping charges? 

Unfortunately, we cannot reimburse for shipping fees like expedited shipping added to your original order.

Why haven't I seen my refund applied to my credit card? 
While we may have received your item and processed your refund, credits can take an additional 2 – 10 business days to post to your account, depending on your credit card company.

How do I return an item that is defective or different from what I ordered? 
If you believe you've received an incorrect or defective item, we'd like to make it right for you. Please give us a call at 1-844-655-4477 or email us at service@bjorkclogs.com

 

Loading...