833-256-7525

OFFICIAL WEBSITE OF BJORK SWEDISH COMFORT™

FAQs

Shipping and Payment Information

WHAT SHIPPING METHODS ARE AVAILABLE?

We offer free 2-3 day US shipping with $89 minimum purchase. Our preferred shipping partner is UPS. Upon checkout, you are able to select other shipping methods.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

You will receive your item within 2-3 days on average if shipped within the United States. Most of our orders are shipped within 1 business day, often times the same day if received by 1pm CST.

DO YOU SHIP INTERNATIONALLY?

Yes! We ship internationally. Upon checkout you will get an estimated shipping charge. Remember to check with your local import authorities the duty and fees associated with receiving your package.

WHAT PAYMENT METHODS ARE AVAILABLE?

We accept all major credit cards, including American Express, Visa, Mastercard and Discover.

Returns Information

WHAT IS YOUR RETURN POLICY?

We have a 45 day return policy to obtain a full refund less any extra shipping charges you may have incurred.

 IMPORTANT DETAILS

  • Items must be sent back within 60 days from the purchase date. Holiday periods (11/1 - 1/1), this period is extended to 90 days
  • Items should be unworn and include all original tags
  • All packaging including the original box should be included
  • You'll have the option to print a prepaid return-shipping label (not available on items marked FINAL SALE) or ship the item(s) yourself
  • Refunds are applied via the original payment method within 5 business days of receipt at our warehouse
  • Unfortunately, we cannot reimburse any shipping fees you may have paid on your order
  • Credits can take an additional 2 – 10 business days to post to your account, depending on your credit card company

Who do I call if I need more information?

Contact Us

Call our Customer Service team at 833-256-7525 between the hours of 8:00am and 4:00pm (CST) and we will be glad to assist you. You are also welcome to Email Us
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